Are you experiencing touch screen issues on your Samsung Galaxy A72? Is it slow, unresponsive, or not working at all? Don’t worry, we’ve got you covered with some effective solutions.
In this post, we’ve compiled a list of tips to help you troubleshoot and fix any issues with the touch screen on your Galaxy A72.
Let’s find out how to get your touch screen working properly again on your Samsung Galaxy A72 device.
Tips to Fix Galaxy A72 Touchscreen Issue
1. Reboot the phone
Random software glitches will often cause system malfunction and can lead to slow or unresponsive touch screen. Performing a device reboot may help resolve the issue. To reboot your phone, follow these steps:
- Press and hold the side button and volume down key together until the Power Menu appears.
- When the Power Menu appears, tap the “Power Off” or “Restart” button.
Once the device reboots, check if touchscreen works. If not, then proceed on to the next solution.
2. Clean the phone screen
The presence of dust, oil, liquid, or dirt on your phone screen can interfere with the touch function. Try cleaning the screen and then check if that resolves the issue. If not, proceed on to the next solution.
3. Check the screen protector
Certain screen protectors can affect the touch sensitivity of the screen. If you are using a cheap or unsupported screen protector, it may lead to touch issues. Try replacing or removing the screen protector and see if that resolves the problem. If not, try the next solution.
4. Enable touch sensitivity
As mentioned above, certain screen protector can impact the screen sensitivity and cause touch issues. Try enabling the touch sensitivity of the screen and see if that resolves the problem. To enable touch sensitivity, follow the steps below:
- Go to Settings
- Tap on Display
- Tap the Touch sensitivity and toggle to On
5. Turn on safe mode
Sometimes, a third party or faulty app may be the culprit causing the touch issue. To make sure that is not the case, try turning the safe mode on and see if that fixes the problem. If it does, then it’s certainly a third party app that is causing the issue. Identify the problematic app and uninstall it from your phone.
To turn on safe mode, follow the below steps:
- Press and hold on the power button until you see the Power off icon
- Press and hold on the Power off icon until you see the Safe Mode icon
- Tap on the Safe Mode icon to reboot your phone in safe mode
6. Update software
If there is a bug that is causing the touch screen issue, updating software can solve the problem. To update software, use the following steps:
- Go to Settings
- Tap on Software update
- Then tap on Download and install to download and install the update
7. Reset all settings
Sometimes, an error in the settings may cause issue with the touch function of your phone. Try resetting the device settings and check if that clears the problem. Here’s how to reset all settings:
- Go to Settings
- Tap on General management
- Tap on Reset
- Tap on Reset all settings
- Tap on Reset settings button
- Type in the passcode if prompted
- Tap Reset to confirm the reset
8. Wipe system cache partition
You could also try wiping the system cache partition which can potentially eliminate any error that is causing the touch issues. To wipe the system cache partition, perform the following steps:
- Turn off your phone
- Connect your phone to the PC via USB
- Wait until the message shows your phone is being charged
- Press and hold the Volume Up key and the Power key.
- Continue to hold both keys until Android Recovery menu options appear
- Press the Volume down key and navigate to Wipe cache partition
- Press Power key to select
- Press the Volume down key to highlight Yes, then press the Power key to select
- When the process is complete, Reboot system now is highlighted
- Press the Power key to restart the device
9. Factory reset your phone
If the above solutions do not work, the last resort would be to restore your phone to factory settings. But before you do so, back up all your important data as the procedure will erase them and you won’t be able to recover the data back. To do a factory reset, perform the following steps:
- Go to Settings from your home screen
- Tap on General management
- Tap on Reset
- Tap on Factory data reset
- Scroll down and tap on the Reset button
- Tap the Delete all button to proceed with the reset
Alternatively, if you are locked out of your device, you can use another method to perform the reset. Here’s how to do that.
- Turn off your device (Press and hold Power button and Volume down key together until the Power Menu appears, then tap the Power off to turn off the device)
- Connect your phone to the PC via USB
- Wait until the message shows your phone is being charged
- Press and hold the Power and Volume Up keys for few seconds
- When the device logo is displayed, release the keys and wait until the Recovery menu appears
- Use the Volume Down key to highlight and select “Wipe data/factory reset“
- Press the Power key to select the option
- Use the Volume Down button and highlight Factory data reset option
- Press the Power key to proceed
- After the factory reset completes, you will see the recovery menu again
- Select “Reboot System Now” and press Power to restart the device